Despatch & Shipping
Where products are in stock they will generally be despatched by COB next business day. Estimated lead times for depatch of custom and made to order products will vary and be advised on order. Where urgent deadlines exist then specific agreement must be made with management. Deliveries will be by either Australia Post or a Courier service with tracking information provided. Where customers cannot be home to accept deliveries then they must advise us accordingly and we will provide an “Authority to Leave” with the Courier. In this situation a specific location out of the weather may be specified however we do not accept responsibility for products subsequently damaged by the weather or stolen.
Shipping fees include handling and packing fees as well as transport costs which vary based on size and weight. If multiple products are purchased and shipped together then overall shipping fees will be minimised.