Terms and Conditions

Terms and Conditions

Without limitation we reserve the right of sale of any product. Ownership of products passes to the buyer once an order has been made.

Nova Forge will not be liable under the contract for any loss of profit, loss of income, loss of data, loss of contracts or for any indirect or consequential loss or damage of any kind irrespective of cause and nature as a result of the provision of our products and services.

If the customer wishes to cancel the order after payment a full refund will only be provided if cancelled on the same day as payment has been made.  After this time the customer will be liable for the costs incurred in line with the progress of the order.

It is the customers responsibility to ensure the design features and dimensions meet their requirements. While Nova Forge will consult equipment manuals where in the public domain any errors in information provided by customers will remain the  responsibility of the customer.

Nova Forge will retain the rights to use any designs that have been produced previously.

Estimated turnaround times provided by Nova Forge will fluctuate depending on the availability of materials, work load and third-party supplier/ services. Where specific urgent deadlines exist please contact Nova Forge by phone and agree a date.

Nova Forge will not dispatch the completed goods to a customer whom hasn’t paid in full unless prior arrangement has been agreed with management.

Nova Forge will collect customers private information, such as contact phone, address, full name and email address etc but will never disclose to any third party without the customers written consent.